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The Furn Shop UK Reviews

4.8

(Rated by 6 users)

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Overall Rating

4.8

Base on 7 Reviews

Ratings by Feature

Price & Quality
3.5
Shipping & Delivery
4.8
Return Policy
3.8
Customer Service
3.3
Good Value
1.0

Recent Customer Reviews (7)

Olivier Azan

Dec 26, 2025

Be aware scammersBE AWARE SCAMMERS Disgusting company run by scammers! Be aware! I purchased a cabinet reported as “in stock” but keep receiving emails about delivery delays. This has been ongoing for almost 2 months and they still wanted another month to deliver a £60 wall cabinet! I cancelled my order but despite promises no refund was ever received. I have now reported them to my bank but they shouldn’t be trading! I should have read the reviews 1st! BE AWARE SCAMMERS

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Mark Creagh

Jul 3, 2024

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Arianna Coker

Jul 2, 2024

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Beth Taylor

Jul 2, 2024

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Yuko Hilger

Jun 28, 2024

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Charlot Perillard

Jun 27, 2024

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Joseph Alexander

Jun 27, 2024

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The Furn Shop UK Pros & Cons

Pros

Unrivaled Choice: Offers a diverse range of furniture and designer home decor, catering to various tastes and preferences.

Excellent Customer Reviews: Despite some negative reviews, many customers are satisfied with their purchases and service.

Competitive Pricing: Provides competitive pricing options with available coupons and discounts.

Secure Transactions: All transactions are processed via a secure merchant account and protected by SSL certificates and SagePay.

Free and Fast Delivery: Offers doorstep free delivery all over the UK.

Variety of Payment Methods: Accepts major credit or debit cards, bank transfers, cheques, and cash on delivery.

Unrivaled Choice: Offers a diverse range of furniture and designer home decor, catering to various tastes and preferences.

Competitive Pricing: Provides quality furniture at affordable prices, ensuring value for money.

Exceptional Customer Service: Committed to delivering second-to-none customer service, enhancing the shopping experience for customers.

CONS

Customer Service Issues: Some customers have reported poor customer service, including delays in delivery and refunds.

Delivery Disruptions: There have been instances where delivery slots were not honored, leading to customer frustration.

Return Policy Charges: A £60 pickup charge applies for returns, which may be a drawback for some customers.

The Furn Shop UK Features and Benefits

Features

Unrivaled Choice

Offers a diverse range of furniture and designer home decor, catering to various tastes and preferences.

Excellent Customer Reviews

Despite some negative reviews, many customers are satisfied with their purchases and service.

Competitive Pricing

Provides quality furniture at affordable prices, ensuring value for money.

Secure Transactions

All transactions are processed via a secure merchant account and protected by SSL certificates and SagePay.

Free and Fast Delivery

Offers doorstep free delivery all over the UK.

Variety of Payment Methods

Accepts major credit or debit cards, bank transfers, cheques, and cash on delivery.

Premium Quality Furniture

Specializes in high-quality Oak and Painted Pine furniture.

Extensive Retail Space

Features a massive 30,000 square feet retail outlet, providing a wide selection of products.

Established Reputation

Founded in 1998, with years of experience in the furniture industry.

Exceptional Customer Service

Committed to delivering second-to-none customer service, enhancing the shopping experience for customers.

10% Off All Items

Available with a specific coupon code.

5% Discount

Available with another coupon code.

FREE Next Day or Day of Choice Delivery

Available with a promo code.

Price Promise

Ensures they do not deceive customers by claiming to be the cheapest, focusing on quality and service.

The Furn Shop UK Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (7)

Olivier Azan

Mark Creagh

Arianna Coker

Beth Taylor

Yuko Hilger

Charlot Perillard

Joseph Alexander

The Furn Shop UK Pricing

Pickup Charge

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

Payment Process

Refund Information

The Furn Shop UK Pros & Cons

Pros

CONS

The Furn Shop UK Features and Benefits

Features

Unrivaled Choice

Excellent Customer Reviews

Competitive Pricing

Secure Transactions

Free and Fast Delivery

Variety of Payment Methods

Premium Quality Furniture

Extensive Retail Space

Established Reputation

Exceptional Customer Service

10% Off All Items

5% Discount

FREE Next Day or Day of Choice Delivery

Price Promise

The Furn Shop UK Frequently Asked Questions